Cancellation Policy

Creating Balance reserves the right, depending on circumstances, to charge a cancellation fee for any appointment cancelled with less than 24 hours notice of the appointment time and for “no shows”.

I set aside the appointment time just for you. If you cancel with short notice or do not turn up, it inconveniences the other clients that have been turned away because I was fully booked.

The charges are as follows:

50% of normal fee due – cancelled within 24 hours of the appointment time.
100% of normal fee due – if you do not attend without notification